Everything you need to know to manage your clinic with OPD Desk Pro — from login to revenue insights.
Use your registered mobile number and password to log in.
Enter your 10-digit registered mobile number in the Mobile Number field. This is the number your clinic was registered with.
Use the eye icon to show or hide your password. Tap Sign In → to proceed.
If you have more than one clinic, you'll see a list. Each card shows the clinic name, location, and whether it's Open Today or Closed Today based on your schedule. Tap a clinic to enter.
A quick overview of today's revenue, patients, and weekly trends.
The large teal card shows Today's Revenue with patient count and pending count. Below it is this month's total revenue.
The bar chart shows patient count for the last 7 days. Use it to spot busy days and plan your schedule.
Three shortcuts at the bottom: Today's OPD (see today's appointments), New Token (create an appointment), and Patients (search patient history).
See all tokens for any date. This is your main working screen.
Swipe the date bar at the top to switch between days. Closed days are greyed out. Tap the calendar icon to jump to any date.
Below the date strip you'll see Total, Waiting (scheduled + arrived), and Done counts for the selected day.
Each card shows the token number, patient name, phone, fee, and a colour-coded status badge:
Tapping any token opens the Status Update Sheet where you can mark the patient as Arrived, Done, or Missed, reschedule, or send a WhatsApp reminder.
Register a new patient appointment in under 30 seconds.
Tap the New Token floating button (bottom-right) or the quick action card on the dashboard. A sheet slides up from the bottom.
Swipe through the next 14 days and tap the desired date. Only your working days are selectable.
Enter the patient's 10-digit mobile number. If they've visited before, their details auto-fill. If new, fill in their name and age.
If you have multiple slots on that day (e.g., morning and evening), choose the correct one. If only one slot exists, it's selected automatically.
The fee is pre-filled with your clinic's default. Change it if needed. Tap Create Token — the token is added instantly to the OPD list.
Keep your OPD list accurate throughout the day.
When the patient reaches your clinic, tap Mark Arrived. The token badge turns teal. Your compounder can also do this.
After consultation, tap Mark Done + Fee Collected. This moves the patient to Done and records the fee as collected. The token badge turns green.
Tap Reschedule, then pick a new date from the calendar. The token moves to the new date. You cannot reschedule to a blocked date.
Tap Send WhatsApp to open a pre-filled WhatsApp message to the patient with their appointment details.
If the patient didn't show up, tap Mark Missed. The token badge turns red. Missed tokens still appear in patient history.
Find any patient and view their complete visit history.
Tap Patients in the bottom navigation bar. All patients are listed alphabetically with A–Z jump navigation on the right side.
Type a patient's mobile number in the search bar. Results appear instantly as you type. Tap a result to open their history.
Each visit card shows the clinic, date, status, fee charged, and any notes. All past visits across all your clinics are visible here.
Control your clinic's fee, staff, and account from one place.
Go to Settings → Consultation Fee. Enter the new fee amount and tap Save. New tokens will use this fee by default.
Tap Switch Clinic to return to the clinic selector and choose a different clinic. Useful if you manage two or more locations.
Under the Legal section you'll find Privacy Policy, Terms & Conditions, About, and Help Center — all readable inside the app.
Define which days and time slots you see patients.
You'll see Monday through Sunday listed. Days with no slots are treated as off days — no tokens can be booked on them.
Tap + Add Slot under any day. Enter a start time, end time, and an optional label (e.g., "Morning", "Evening"). Tap Save.
Tap the ✕ button next to any slot to remove it. If a day has no slots left, it becomes a closed day automatically.
Mark dates when your clinic will be closed so no tokens can be booked.
A calendar opens. Dates already blocked are shown with a red circle. Today is highlighted in teal.
Tap any date on the calendar. A dialog asks for an optional reason (e.g., "National Holiday", "Conference"). Tap Block Date to confirm.
Tap the Block Range button (bottom-right). Pick a From date, a To date, add an optional reason, and tap Block All. Perfect for vacations.
Tap a red (blocked) date on the calendar and confirm the unblock dialog, OR tap the ✕ button next to any date in the list below the calendar.